Thank you for shopping with us! Because our candied popcorn is a perishable food item made for your safety and enjoyment, we have a strict policy regarding returns and refunds.

Food & Perishable Items

All popcorn sales are final sale. For health and safety reasons, we cannot accept returns or exchanges on any opened or unopened popcorn bags once they have been delivered.

We do not offer refunds if you simply do not like a flavor you selected.

Damaged, Defective, or Incorrect Orders

We want you to love your treats! If there is an issue with your order, we are here to make it right.

Please inspect your order upon reception. You have 7 days from the date of delivery to report any issues.

If your popcorn arrived damaged during transit, or if you received the incorrect flavor or size, please contact us immediately at ShanergySweets@gmail.com.

To speed up the process, please include your Order Number and a photo of the damage...[the rest of the value has been truncated to save space]